01 Jun 2019

Uber Will Deactivate Riders With Low Ratings

For years, we’ve known that drivers could be penalized for their poor ratings, but why shouldn’t riders be held to the same standard? In an announcement from the company, Uber is sharing that riders that have consistently low ratings can now be booted from the app if they fall below their city’s average. Many of my friends have some of the highest ratings I’ve ever seen which makes me think it’s hard to get a low score, but it does happen. As a rider, you just have to make sure you’re not puking, being loud, or being rude. Sounds simple enough right? Also, maybe don’t bring your pet into an Uber or eat in it.

If this post gives you a little bit of anxiety, you don’t have to worry yet. If you’re on the cusp of getting kicked off, Uber will start sending you ways to improve your score so that that doesn’t happen. I assume they are reminders to be friendlier and more polite.

Readers, what are your Uber rider ratings and do you feel like it is deserved?

[Source]